Printable version

China: Mattel apologises for toy design flaws

Date: 22 Sep 2007

Beleaguered toy firm Mattel has issued an apology to China admitting that recent recalls of toys on safety grounds have been the company's own responsibility due to design flaws. Recent coverage had made the assumption that problems had been caused by poor standards in China.

The apology was delivered by Mattel's executive vice president for worldwide operations, Thomas Debrowski, at a meeting with reporters, company lawyers, and the Chinese head of product safety Li Changjiang. Li had accused Mattel of having weak safety controls.

Debrowski said that the company apologised to the Chinese people, as well as all the customers who received the toys. He said the recall had not been caused by any manufacturing flaw in China's manufacturers. Around 65 percent of the company's products are made in China.

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